Privacy Policy

Overview 

Moda has developed this Privacy Policy to explain how we may collect, retain, process, and share your Personal Data and when you visit our Sites or use our Services. This Privacy Policy applies to your Personal Data when you visit our Sites or use our Services and does not apply to online website or services that we do not own, or control including and not limited to any online websites or services that similar with our Sites or Services.  

 

This Privacy policy is designed to help you in obtaining information regarding our privacy practices and to help you understand your privacy choices when you use our Sites and Services. 

 

Any of terms that we use in this Privacy Policy shall refer to the General Definitions unless stipulated the otherwise.  

 

Acknowledgement and Acceptance  

 

By accepting this Privacy Policy, you acknowledge that you have read and understand this Privacy Policy and accepting each provision. Specifically, you agree and granting your acceptance to us to collect, use, share, disclose, keep, transfer, or to manage your Personal Data according to this Privacy Policy.  

 

In the event where you provide us any Personal Data related with other individual (such as Personal Data in which related with your spouse, family member, friend, or other party), you represent and warrant that you have obtained consent from such individual for and hereby agree on behalf such individual to collect, use, disclose and manage their Personal Data by us.  

 

What Personal Data Do We Collect? 

 

We may collect Personal Data of you when you visit our Sites or use our Services.  

 

Personal Data that we refer means each information which identifies or can be used to identify, contact, or locate the person or device to whom that information pertains including and not limited to the name, address, date of birth, phone number, e-mail address, bank account, gender, identification (including identity card or passport or national identity documents) or driving license or other document issued by the government, vehicle information, photo, nationality, phone number of User and non-Users in the User’s phonebook, financial related information, and biometric information (including and not limited to face recognition).  

 

The types of Personal Data that we collect depends on the circumstances of collection and on the nature of the service requested or transaction undertaken as follows: 

 

1. Registration and Use Information 
   When you register to use our Services by establishing an Account, we will collect Personal Data as necessary to offer and fulfil the Services you request. Depending on the Services you choose, we may require you to provide us with your name, postal address, telephone number, e-mail address and identification information to establish an Account. We may require you to provide us with additional Personal Data as you use our Services.  
   
   
2. Transaction Data  
   When you use our Services or access our Sites, either to create order, to create offer to the Shipper, to process payments, to receive payment, we collect information about the transaction, as well as other information associated with the transaction such as order or offer created, amount paid for Services, order information, including information about any funding instruments used to complete the transaction, and other information as applicable. 
   
   
3. Financial Data 
   When you conduct any of payment process in our Platform, either to make or to receive payment, we collect the Personal Data in which provided including to bank account, payment card details (such as the type of payment card or account used), the name of the issuer of that payment card or account, the name of the holder for that payment card or account, the identification number of that account or payment card, the verification code of that payment card or account, and the expiration date of that payment card or account, as applicable, financial history (including but not limited to payment card or account transaction history, payment card or account details and mapping and/or payment card or account status and states) and credit score. 
   
   
4. Technical Data 
   When you use our Platform, we collect data such as in Application messages, in app search history, internet protocol (IP) address, information as web pages previously or subsequently viewed, duration of every visit/session, the internet device identity (ID) or media access control address, mobile advertising ID and other device information including information regarding the manufacturer, model and operating system of the device that you use to access the Applications and crash logs. 
   
   
5. Location Data 
   We may create, use, license or disclose Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your Personal Data but would not be considered Personal Data as this data will not directly or indirectly reveal your identity as we will ensure: (i) that all identifiers have been removed such that the data, alone or in combination with other available data, cannot be attributed to or associated with or cannot identify any person, and (ii) the data is then combined with similar data such that the original data forms a part of a larger data set. 
   
   
6. Information in which collected from the Third Party 
   We may collect your Personal Data from any third party (including to agent, vendor, supplier, contractor, partner, or other third party who is providing service to us, collecting Personal Data, and/or conducting duty on behalf of us, or with the counterpart whom we work collaboratively). In such case, we may only collect your Personal Data for or related with the purpose in which involving the said third party (subject to the situation). Specifically, when you register payment card or account through Application and/or access, adding, and/or connecting the card payment or account to the Application (as applicable in your country), we may collect certain financial information and your financial record (including and not limited to the transaction record, details, and placement of payment card or account and/or status and country of the payment card or your account) from the credential issuer of such payment or from other third party.  
   
   
7. Information related with the Third Party in which provided to Us 
   You may provide us with the Personal DATA in which related with other individual third party (including the Personal Data in which related with your spouse, family member, friend, or other individual). In this case, you may require their prior consent to proceed – please refer to the “Acknowledgement and Acceptance” above, for further information.  
   If you wish to use the message feature in the Application of our mobile device, you will provide phone number in which saved in your mobile phonebook to use our message feature and for other purpose. 
   
   
8. Record in the Vehicle 
   We do not require nor support nor prohibit, any installation or use of record device in the vehicle in any vehicle. If such device is installed and use in the vehicle, we do not collect any Personal Data from such device in the vehicle, nor collect any Personal Data from the record in the vehicle in which conducted not on behalf of us. The collection of the Personal Data in the vehicle is fully the discretion of the Transporter. We do not have any control of the collection of the Personal Data by the Transporter and its use or disclosure by the Transporter from the Personal Data collected. If you are the Transporter and choose to download and use any record device in your vehicle, you shall be fully liable to inform the Shipper. If you are a Shipper and you object to use the record device in the Transporter’s vehicle, you have to inform directly such information to the Transporter and such matter shall be your personal liability.  
   
   

How Do We Use your Personal Data? 

We may use your Personal Data that we collected for the purpose as below or for other purpose as permitted by the prevailing Laws and Regulations (“Purpose”):  

1. If you are a Shipper, we may use your Personal Data to: 
   1. identify and register you as the Shipper and to administered, verified, deactivate, or managing your account; 
      
      
   2. facilitate or may to verify any matters that we consider as required before the Transporter providing service to you or before we register you as Shipper, including to process Know Your Customer (KYC) and credit scoring (as applicable); 
      
      
   3. enabling the Transporter to provide the service as required; 
      
      
   4. manage and facilitate order and payment transaction in which you conducted, including as applicable, payment that will be made through payment card or account as available in the Application;  
      
      
   5. inform you of transaction or activity conducted in the Application or other system in which connected to our Application; 
      
      
   6. communicate with you and send you information related with the use of Application;  
      
      
   7. inform you on any update on the Application or change on the Service provided; 
      
      
   8. manage and respond your queries and feedback received from you;  
      
      
   9. conduct maintenance, development, test, improvement, and personalized Application to fulfil your requirement and preference as User; 
      
      
   10. supervise and analysis activity, behaviour and demographic data of the User including the habit and use in other Services in which available in the Application; 
       
       
   11. processing and managing your reward points (as applicable); 
       
       
   12. to provide you communication, marketing, advertising, vouchers, survey, and information directly or fucising and information related with offer or specific promotion.  
       
       
2. If you are a Transporter, we may use your Personal Data to: 
   
   1. identify and register you as the Transporter and to administered, verified, deactivate, or managing your account; 
      
      
   2. facilitate or may to verify any matters that we consider as required before the Shipper using your service or before we register you as Transporter, including to process Know Your Customer (KYC) and credit scoring (as applicable); 
      
      
   3. enabling you providing services to the Shipper;  
      
      
   4. manage, facilitate, and completing payment to you in regards with the service that you have provided; 
      
      
   5. Communicate with you and send you any information related with the service provided by you, including to deliver the Shipper’s message to you and to facilitate your approval upon such order; 
      
      
   6. inform you on any update on the Application or change on the Service provided; 
      
      
   7. Provide you with relevant report of the service that you have provided; 
      
      
   8. Processing and responding any feedback from the User upon the services that you have provided; 
      
      
   9. conduct maintenance, development, test, improvement, and personalized Application to fulfil your requirement and preference as User; 
      
      
   10. supervise and analysis activity, behaviour and demographic data of the User including the habit and use in other Services in which available in the Application; 
       
       
   11. to provide you communication, marketing, advertising, vouchers, survey, and information directly or fucising and information related with offer or specific promotion.
         
3. If you are a User, in general we may use your Personal Data to: 
   
   
   1. Conduct a process and other relevant business function; 
      
      
   2. Supervise the use of Application and manage, support, also improve the work performance, development, user experience, and other Application function;  
      
      
   3. Provide related support with and to resolve technical difficulties or operational issue with Application or Services;  
      
      
   4. Issuing statistic information and analytical data for the purpose of testing, research, analysis, product development, commercial partnerships, and cooperation; 
      
      
   5. Prevent, detect, and investigate any prohibited activity, illegal, or fraudulent by the Law; 
      
      
   6. facilitate the business assets transaction (that may be in form of merger, acquisition, or asset transfer) in which involve us and/or our Affiliates.  
      
      
   7. enabling us in complying all obligations based on the prevailing Laws, including and not limited to respond to any request, investigation, or regulation instruction, complying with archive requirement, report, and licenses in which required by the prevailing Law and conduct audit, due diligence, and investigations; and  
      
      
   8. Other purporse that we inform to you, and if required by the prevailing Laws in which we have priorly obtained the approval.  
      
      
4. Disclosure of Personal Data 
   We may disclose, provide access, or transfer your Personal Data to our Affiliates and other party for the following purpose and also for other purpose as permitted by the prevailing Law:
     
   1. With other User to conduct or to provide Services including to contact you; 
      
      
   2. With other third party in which supporting our Services or who provides Services on behalf of us. The third party that we refer including and not limited to the third party who provide Services, who assist in verifying your identity, who assist in transaction process in the Platform, who send you any marketing, advertising, vouchers, survey, and information directly or fucising and information related with offer or specific promotion;
       
   3. With other financial institution in which cooperated with us to jointly create and/or offer a product and/or conduct payment process in the Platform.  
      
      
   4. If there is any legal proceeding in any kind of form between you and us, or between you and other party, in which relevant with or related with the Services, for the purpose of such legal proceeding;   
      
      
   5. In the event we share the Personal Data with our Affiliates, we will conduct with purpose to allow them assist us in operating Applicationg, to operate our business (including when you are subscribing our email list for the purpose of direct marketing), or for the purpose of data management on behalf of us.  
      
      
   6. We shall not sell or lease your Personal Data; 
      
      
   7. Other than govern in this Privacy Policy, we may disclose and transfer the Personal Data if we have priorly informed you for such disclosure or transfer.  
      
      

What are your Rights? 

Subject to the prevailing Laws, you have certain rights related with your Personal Data. You may request us to grant access of your data, rectification, and data portability.
  

You may have the right to review automated decision making. You may revoke consent. Revocation of your consent may affect our ability to provide Services to you. If you want to exercise any of your rights, you may contact us. If you wish to conduct request to access all of your Personal Data that we hold, you may prove your identity.  

If you have an Account, you will generally be able to review and edit Personal Data in the Account  

How Do We Protect Your Personal Data? 

We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorized access, disclosure, and alteration. While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current. We are not responsible for protecting any Personal Data that we share with a third-party based on an account connection that you have authorized
 

How Do We Amend the Privacy Policy?  

We may review and amend this Privacy Policy upon our own discretion from time to time, to ensure that this Privacy Policy is consistent with our development in the future, and/or amendment of Law. If we decided to amend this Privacy Policy, we will notify you upon such amendment through general notice in which published in the Platform or to your email in which attached to your Account. You agree that it is your responsibility to check on this Privacy Policy periodically for the latest information in regards with the data management and our data protection practice, and you will use our Platform, communicate with us, or access and use our Service after the amendment of this Privacy Policy shall be deemed as your approval upon this Privacy Policy and its amendment.  

How to Contact Us? 

If you have any queries related with this Privacy Policy or requiring access and/or make correction upon your Personal Data, please contact [email protected]