Help Center

Moda Connect is a platform that connects between customers and logistic service providers that provide a wide choice of services according to customer needs

To register as a personal shipper, you need to enter information in the form of your full name, phone number, and email. Meanwhile, to register as a company shipper, additional information is required in the form of company name, company location, photo of NPWP and photo of SIUP.

In the order process, the shipper needs to make an order with information in the form of pick up & drop off locations, type of car, and special handling & add ons (optional).

Yes, every order that occurs in Moda Connect will have insurance.

To rent a car with driver, you can order directly at "car with driver". If you want to rent key-off car, your account must be verified first. To verify, you must complete your ID card, driving license, and selfie with ID which you can upload directly through the application.

You can cancel your car rental at any time, but for refund will be adjusted to the policies and rules from the owner. Refunds will be returned directly by Movic in a maximum of 7 working days.

To contact the rental where you rent, you can use the chat with owner feature in the application. Make sure you contact the owner first before making a booking so that the owner can ensure the availability of the car you are going to rent.

Each owner has policies and rules that apply to their respective rentals, to be able to view "Rental Rules" you can view on the "rental car" page.

You can immediately apply for a rental extension by contacting the owner, without having to apply for an extension in the application. For rental extension fees, you can pay directly to the owner according to the agreement